Shipping policy

1. Shipping Rates:

   • We offer flat-rate shipping at $4.99 for all orders.

2. Free Shipping:

   • Enjoy free shipping on all orders over $50.

3. Shipping Time:

   • Orders are typically processed and shipped within 1-3 business days. Delivery times may vary depending on your location.

4. Shipping Method:

   • We use standard shipping methods for all orders.

5. International Shipping:

   • At this time, we only offer shipping in the United States. We apologize for any inconvenience this may cause.

6. Tracking Information:

   • Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track your package's delivery status.

7. Lost or Damaged Packages:

   • In the event of a lost or damaged package, we ask that you please wait 72 hours, as often times the package is later found. After 72 hours, if the package can not be located, please contact our customer service team at sales@italawaskincare.com, and we will work to resolve the issue promptly.

8. Shipping Address:

   • Please ensure that your shipping address is entered correctly during checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us.